Shipping policy
- Delivery Area: We deliver our products worldwide.
- Delivery Times: Delivery times vary depending on the destination and availability of the products. Typically, delivery time within Germany is between 3-7 business days after receipt of order and payment.
- Shipping Costs: Shipping costs are displayed during the ordering process and are based on the delivery location and the weight of the products. For orders above a certain value, shipping costs may be waived or discounted.
- Shipping Partners: We collaborate with various shipping partners to ensure reliable and swift delivery of your order. The choice of shipping partner depends on the destination and type of product.
- Shipment Tracking: Upon dispatch of your order, you will receive a shipping confirmation with a tracking link, allowing you to track the status of your delivery.
- Non-Delivery: If a delivery cannot be made due to insufficient address information or other reasons, the shipping partner will attempt to contact you to clarify the delivery. Please carefully review your delivery address during the ordering process.
- Customs and Import Duties: For deliveries to countries outside the EU, customs duties or import duties may apply. These costs are to be borne by the customer and may vary depending on the country and type of products. Please familiarize yourself with the applicable customs regulations in your country beforehand.